Delta Airlines’ CEO has stated that the worst part of their recent IT outage is over, although cancellations and delays continue. The company is working tirelessly to mitigate the impact and restore normalcy, ensuring that passengers reach their destinations.
Due to the challenges of getting operations running smoothly again after the outage, some flights may still be cancelled or delayed. It is recommended that passengers check their flight status online or through the Delta app before heading to the airport.
Delta has also implemented a waiver policy to help customers who were affected by the disruption. This allows eligible customers to change their itinerary without being charged a change fee.
It is important to note that the situation is dynamic and updates on flight status, further assistance provided, and waiver policy will continue to be released by the airline.